Sophie O'Kelly
Head of Product – ProductI love making stuff. Now in the field of product management and service design, I started my career in the design of physical products, evolving into product offering and brand strategy, service design, digital product design and organisational change - always primarily playing a strategy and customer experience role. I've now worked to deliver digital and physical products (and the in-betweens), across mental health, banking, public services, FMCG, mortgages, retail, healthcare, entertainment, automation engineering and more. Now proudly the Head of Product at Fika - furthering the mission to mainstream mental fitness.